Memorial Hermann Health System Announces Leadership Change
Effective immediately, Memorial Hermann Health System has appointed Charles (Chuck) D. Stokes, Executive Vice President and Chief Operating Officer (COO), as interim President & CEO of Memorial Hermann in addition to his current role. The announcement comes after Dr. Benjamin K. Chu’s decision to leave Memorial Hermann to pursue his passion in health and public policy.
“I have admired Memorial Hermann from afar for many years, and I was incredibly honored to join this prestigious organization,” said Dr. Chu. “It has been a privilege to have led one of the nation’s largest and most successful health systems – one that advocates for improved access to safe, high-quality care.”
Dr. Chu plays an active role in the advancement and progress of the medical community serving as Board Chair for the Commonwealth Fund in New York and a member of the Advisory Committee to the director of the Centers for Disease Control and Prevention. He most recently served as Chair of the American Hospital Association Board of Trustees which earned him a national profile in health policy.
“As a physician and longtime public policy advocate, Dr. Chu plans to continue his mission to enhance access to high-quality care and improve the overall health of our population,” said Memorial Hermann Health System Board Chair Deborah M. Cannon. “With the current state of the healthcare industry, I can think of no better time for a champion like Dr. Chu to help lead public policy efforts. We thank him for his service and wish him the very best in his future endeavors. In the interim, we are confident Chuck will fill the role seamlessly.”
In 2008, Stokes joined Memorial Hermann as COO and under his leadership the organization has attained unprecedented successes in patient safety, high-quality care and operational excellence. Throughout his 40 years as a healthcare executive, Stokes has achieved extensive experience and success in service line enhancement, quality and patient safety improvement, leadership development, employee engagement, and physician collaboration.
“I am appreciative of the Board’s confidence in my ability to lead our organization through this change,” Stokes said. “During this transition period, I am committed to reinforcing and advancing Memorial Hermann’s unwavering commitment to patient safety, quality, and high reliability.”
Stokes, a registered nurse, was recently named among the Top 25 COO’s in medicine by Modern Healthcare, and was instrumental in helping Memorial Hermann Sugar Land Hospital receive the 2016 Malcolm Baldrige National Quality Award—the nation’s highest Presidential honor for performance excellence. In addition to his role at Memorial Hermann, Stokes is the current Chairman of the Board of Governors for the American College of Healthcare Executives (ACHE), an organization of more than 48,000 healthcare executives working together to improve care delivery and population health.
Stokes completed a Bachelor of Science in Nursing at the University of Mississippi Medical Center in Jackson and later earned a master’s degree in Hospital and Health Administration from the University of Alabama at Birmingham.