Effective tomorrow, August 31, TMC will resume shuttle operations for the Red, White, Blue and Gold Shuttle service. Remote parking lots will be open and accessible for contract parkers.

During Hurricane/Tropical Storm Harvey, TMC opened gates in Garages 1, 2, 4, 6, 7, 10 and 15 (McGovern Commons). As of 2 a.m. on August 31, entry gates to these garages will close, and exit gates will remain open until 10 a.m. As member institutions transition to normal operations, contract parkers need to return to assigned parking locations to ensure parking availability for patients and visitors who visit the main campus. For any assistance after the exit gates have been lowered, the employee can press the intercom at the exit device for assistance from our Call Center.

Houston Metro service resumes on major on 8/31 at 4:30 a.m. For more details on the routes, please visit ridemetro.org .

Texas Medical Center continues to operate to prioritize emergency cases and in-patient care.  The majority of non-emergent and elective procedures have been rescheduled to later dates.  We request that patients contact their care providers directly as schedules have changed as a result of the storm.

This morning, TMC deactivated flood gates to allow full access to TMC garages for utilization by patients, their families and health care professionals. Lower water levels have allowed roadways within the medical center and most of the roads immediately surrounding the medical center to remain open and passable.

Third Coast Restaurant and the John P. McGovern Commons Food Court are open with limited service. Third Coast is open from 7 a.m. – 10 p.m. on Tuesday, August 29 – Friday, September 1, and the food court is open, with limited restaurant openings, from 7 a.m. – 3 p.m. daily. The restaurant and food court will resume normal business hours on Tuesday, September 5. The John P. McGovern Commons Campus is located at 6550 Bertner Ave., Houston, TX 77030.

Texas Medical Center and its member institutions remain in close coordination with the City of Houston and the Harris County Office of Emergency Management, and will provide additional information as it becomes available. 

For questions about shuttle service or any other matter, please contact 713-795-0000.

All emergency clinical care facilities remain open and operable in the medical center, with the exception of Ben Taub. Non-elective and non-emergency procedures remain deferred at most institutions, however please contact the institutions directly to confirm previously-scheduled appointments and receive additional information. Ben Taub is currently caring for existing patients, but is no longer accepting new patients and is diverting them to other medical center institutions. In addition, LifeFlight at Memorial Hermann and helipads for other member institutions are open and operable when wind levels allow. 

As of this time, access immediately around the medical center is possible through major access points (Holcombe, Fannin, Main, Almeda, Braeswood and OST) as well as on private TMC roads. Roadway status is subject to change based on expected rainfall.  TMC encourages all patients, family members and healthcare professionals to use caution and avoid high water on roadways.

All ground and above-level TMC garages are open and accessible, with the exception of Garage 7.

Weather conditions have caused TMC to implement further garage closures throughout campus. Water levels in Harris Gully are currently at 15′ and are constantly changing. The following areas have been identified as high-water locations on campus:

• Holcombe near The Hospice and the Ronald McDonald House
• Holcombe at Bertner (in front of Garage 2)
• Main at Holcombe
• Cambridge at Lamar Fleming

METRO suspended all service today, August 26, and will likely have a delayed start tomorrow, August 27. For official updates, please check ridemetro.org. TMC urges the public to monitor communications from the City of Houston Office of Emergency Management and Harris County Office of Homeland Security & Emergency Management for regular updates, and will continuously inform the community about the campus conditions on website and through social media channels.

Hurricane Harvey is projected to make landfall tonight, August 25, or early tomorrow, August 26, near Corpus Christi. Inclement weather is expected to impact the Texas Medical Center campus and surrounding Houston areas.  A substantial amount of rainfall over the course of the next 3-4 days is anticipated.

All shuttles are operating under normal conditions for the remainder of the day. As a precaution for this weekend’s weather, TMC will be closing the entrances to all basement level garages beginning at 6 p.m. this evening, August 25.

The Texas Medical Center team is mobilized and is monitoring the weather and water levels around the clock. In accordance with emergency protocol, the TMC Emergency Response Team is mobilized and stands ready to initiate operational procedures.

The Texas Medical Center is dedicated to protecting the safety of our patients, their families, and health care professionals, and we remain in constant communication with the City of Houston, Harris County, and our member institutions. TMC urges the public to monitor communications from the City of Houston Office of Emergency Management and Harris County Office of Homeland Security & Emergency Management for regular updates, and will continuously inform the community about the campus conditions on website and through social media channels.

Outbound trips will start at Noon on Friday, August 25 for Park & Ride customers in preparation for Hurricane Harvey. Limited or suspended service is expected over the weekend and into the next week. Customers will be notified through service alerts, Facebook, Twitter and their website with new developments that may impact service. More information about METRO services is available by calling Customer Care at 713-635-4000 or www.https://www.ridemetro.org/.

TMC advises the public to monitor local media, City of Houston and the Harris County Office of Emergency Management for official updates on the storm. 

Texas Medical Center and our member institutions are tracking Hurricane Harvey in close coordination with the City of Houston and the Harris County Office of Emergency Management.  We stand ready to ensure continued operations of our critical care facilities and will provide updated communications through our website and social media to keep our patients, their families and our health care professional community apprised of ongoing developments. 

We will post updates on our website regarding any affected facilities and/or closures as they occur.  You can also follow us on Twitter (@txmedcenter), Facebook (@texasmedcenter) and Instagram (@theTexasMedicalCenter).