When Susan Jadlowski, Sr. Vice President and CEO, Memorial Hermann Greater Heights Hospital, recently walked on stage to accept the award for her hospital being a finalist for the American Hospital Association’s (AHA) McKesson Quest for Quality Prize®, she was “Greater Heights and Houston proud” as hers was the lone Houston hospital to earn the recognition.
“It was an incredible moment for me,” said Jadlowski, recalling the Health Forum/AHA Leadership Summit in San Diego, California recently. “I was thinking about all the hard work and dedication that our physicians and staff expend daily to keep our patients safe to make this journey to becoming a McKesson Quest for Quality finalist possible.”
The AHA-McKesson Quest for Quality Prize is presented annually to honor leadership and innovation in quality improvement and safety. The prize is supported by a grant from the McKesson Corporation.
“As health care continues to transform, improving the quality of care and patient safety is more important than ever,” said John Hammergren, chairman and CEO, McKesson Corporation. “The leadership and innovation that these award-winning organizations have demonstrated will help improve health care quality and patient care throughout the field.”
Memorial Hermann Greater Heights earned recognition as an AHA McKesson Quest for Quality finalist by demonstrating a tireless “organizational commitment to and progress in achieving quality, safety and effective, efficient, timely and patient-centered care” – the criteria required to be met to even be considered for the award.
Rick Pollack, AHA’s president and CEO, applauded McKesson Quest for Quality Award winners and finalists asserting that: “These hospitals have made remarkable strides in the quality of their patient care and they did so because they were committed to excellence. The entire hospital field can learn from the lessons demonstrated by the hard work of these hospitals, their boards and employees.”
The goals of the AHA’s McKesson Quest for Quality Prize are to raise awareness of the need for a hospital-wide commitment to highly reliable, exceptional quality, safe, patient-centered care; reward successful efforts to develop and promote a systems-based approach toward improvements in quality of care; inspire hospitals to be leaders in improving the health of their communities while enhancing outcomes and the experience of care for patients and reducing per capita cost of care; and communicate successful programs and strategies to the hospital field.
For years, Memorial Hermann Greater Heights physicians and staff have enthusiastically embraced the high reliability mission to keep patients safe by working meticulously to foster a culture of safety.
“We are grateful that the AHA recognized our journey to high-reliability care as it confirms that our hospital is not only a Houston leader, but one of the nation’s leaders in implementing innovative patient safety and quality programs,” Jadlowski said. “It is my hope that our physicians and staff share my pride in receiving this honor as they are the ones on the frontlines daily providing high quality and safe care to our patients. I also want to thank the Greater Heights community for making us their hospital of choice. We take that responsibility seriously and we want to demonstrate it every time they come through our doors for care.”
Baylor College of Medicine will be closed Monday, May 28 in observance of Memorial Day. https://t.co/6CNQMhyJ92
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Baylor College of Medicine will be closed Monday, May 28 in observance of Memorial Day.
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Today’s #VeteranOfTheDay is Army Veteran M. Ross Kirk. Ross served for 28 years and retired in 1988. He attained the rank of lieutenant colonel. Ross served two tours in Vietnam with the 4/39th Infantry Battalion, the 9th Infantry Division and the 5th Special Forces Group with the Chaplain Corps. He was also a member of the 101st Airborne Division, the 18th Airborne Corps 1st Division, and the Green Beret Parachute Demonstration Team. He wore the Green Beret on active duty for nine years and is nicknamed the “Leapin’ Deacon” due to his 225 military jumps, including 50 HALO (high altitude, low opening) jumps and 450 sport parachute jumps. Ross’ positions in the Army included Command Chaplain for the Special Operations Command (Airborne) and Senior Chaplain of the Combined Peacekeeping Forces in the liberation of Grenada. He retired at Fort Riley, Kansas in 1988 and has lived with his wife Judy in Wakefield, Kansas for 27 years. They have four children, eight grandchildren and one great-grandchild. Ross was awarded four Bronze Stars, five Air Medals, the Meritorious Service Medal with three Oak Leaf Clusters, the Joint Service Commendation Medal, the Army Commendation Medal with two Oak Leaf Clusters, the Army Achievement Medal and the Good Conduct Medal. He also earned the Ranger Tab, the Special Forces Tab and Master Parachutist and Air Assault Badges. Thank you for your service, Ross!
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